AI sales agent — United Kingdom
We help teams process inbound enquiries, clarify requirements, and prepare useful context for a salesperson.
What the product consists of.
We do not install a separate model on every website. We connect a universal widget to your AI agent in Chat Pilot and configure its knowledge and rules.
We gather the company's knowledge
Services, prices, timelines, payment and delivery terms, frequent customer questions — we turn them into a knowledge base from which AI-Pilot answers your customers.
We set the tone and rules
How to greet, how to address the customer, what mustn't be discussed, when to offer to leave contacts. The assistant speaks in your company's voice.
We teach it not to make things up
We set the assistant to answer only from the knowledge base. If it doesn't know the answer, it says so honestly and offers to connect with a staff member.
We connect it to the site and messengers
A window on the site plus Telegram and Instagram if desired — the customer writes where it's convenient, and you get everything in one place.
We teach it to hand over a lead
The assistant clarifies the request, collects contacts and passes the lead wherever suits you: the control center, email or a messenger.
We watch and improve
We review real conversations: which questions the assistant answered poorly, what's missing in the knowledge base — and we fill the gaps. The assistant gets smarter every month.
What the business gets.
A ready sales and support channel, not a standalone technical experiment.
A working assistant
- An AI chat widget on Chat Pilot using your company data.
- Connection to Telegram and Instagram if desired.
- A configured communication tone and behavior rules.
- Handover of leads with contacts to you or an operator.
Control in the control center
- All customer conversations as they are, no paraphrasing.
- Leads with contacts and the essence of the request in one list.
- Questions the assistant couldn't answer.
- The ability to update the knowledge base: prices, services, terms.
How the work goes.
From request to a working assistant — usually 1–2 weeks, depending on the size of the knowledge base.
You tell us about the business and hand over materials: a price list, service descriptions, typical customer questions. Even what you already have works — the site, documents, correspondence.
We build the company's knowledge base and configure the tone, rules and lead-handover scenario. We agree with you how the assistant answers key questions.
Together we test the assistant on real questions and adjust the answers. We connect it to the site and messengers — the assistant starts working.
In the first weeks we watch the conversations especially closely: we fill the knowledge base and refine the rules. After that — regular improvements based on real customer questions.
One platform — different roles.
The customer sees a simple chat. Behind it is a system that can grow without replacing or reimplementing the widget.
Usually ordered together with an AI assistant.
Count how many customers you lose while you have no time to answer.
Leave a request — we'll show the assistant in action on your business: how it answers your customers' questions and how it hands over a lead.
Frequently asked questions
Won't the assistant make things up and promise customers too much?
That's the first thing we configure. The assistant answers only from your company's knowledge base: prices, services, terms — what you approved yourself. If a question goes beyond the base, it honestly says it will check, and offers to leave contacts or calls your staff member. Before launch we test the answers together on real customer questions.
How long does setup take?
Usually 1–2 weeks. Most of the time goes into the knowledge base: gathering services, prices and frequent questions, agreeing the wording. If you already have a detailed site and price list, we move faster. The connection to the site and messengers itself is a matter of one day.
What do you need from us as a business?
Materials and a little time. A price list, service descriptions, typical customer questions and answers to them — in any form: documents, site pages, even chats with customers. Plus 1–2 calls: to agree the communication tone and check answers before launch. We do the rest.
Can the assistant be connected to Instagram and Telegram?
Yes. The assistant works on the site and in messengers: a customer writes in Telegram or Instagram direct — the same assistant with the same knowledge base replies. All conversations and leads from every channel gather in one control center, nothing gets lost.
How is payment calculated?
Two parts. The first is setup: we build the knowledge base, configure the assistant and connect the channels. This is one-off work with a clear price after we've seen your materials. The second is usage: the assistant draws down a balance as it talks with customers, like a phone uses minutes. The more conversations, the more it spends; the spending is visible in the control center, with no hidden charges.